Hanover College

Operational Assessment

Hanover College (Hanover, IN) retained Support Service Group, LLC to assess their Physical Plant departments. The departments included were plant operations/maintenance, custodial, grounds and fleet services. As a result of the assessment, Hanover elected to invite two companies to submit proposals for limited contract management services. A company was chosen to provide management systems, training support and overall department leadership. Supervisors and hourly associates remained on the College payroll, and the College continued to provide all procurement and accounting services. A five year contract was negotiated with the selected company to meet the specific needs of Hanover College.