Hampden-Sydney College

RFP Development and Process Management

Hampden-Sydney College (Hampden-Sydney, VA) retained Support Service Group, LLC to conduct a dining services review, develop a request for proposal, and manage the entire RFP process. Hampden-Sydney has retained the same contractor for forty-nine years, making their contract one of the longest running contracts in the country. The process was completed on schedule in the spring, 2006.

Annual Retainer

As a result of the successful dining services assessment project, Hampden-Sydney elected to enter into an annual retainer program with Support Service Group, LLC to monitor the plan implementation for the first contract year. Hampden-Sydney has elected to renew the annual retainer agreement through the 2007/2008 academic year.

Dining Services Assessment

Hampden-Sydney College retained Support Service Group, LLC to conduct a comprehensive assessment of its dining services program in April 2015.  The assessment of the campus-wide dining services, with specific recommendations for improvements, was complete in May 2015.  The project was completed on time and on budget.