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Contract Management Consulting

Support Service Group through its experience with over 300 management contracts, will assess your current agreements for effectiveness, clarity and fairness. We will recommend strategies for maximizing the results of your current arrangements.

The strategies for re-negotiating your current contracts will be clearly identified to achieve your desired outcomes. Support Service Group will be your negotiations partner to insure that the process will be completed quickly and to all parties' satisfaction.

Support Service Group can provide routine ongoing contract monitoring to insure complete compliance with all terms and produce the desired outcomes.

RFP Process Consulting

With experience in over 200 RFP processes, Support Service Group, LLC creates clear, efficient RFPs that enable fair and balanced comparisons across service providers.

We guide you through every step—ensuring all qualified vendors receive the information they need to submit complete, competitive proposals.

Our structured evaluation process supports your team in making informed, data-driven decisions. We also serve as your negotiation partner to help finalize agreements quickly and equitably.

After implementation, we offer ongoing contract monitoring to ensure compliance and deliver the results you expect.

Strategic Analysis and Planning

Whether managed in-house or outsourced, your support services should align with your organization's unique goals. Support Service Group, LLC helps you assess your strengths, resources, and market competitiveness to develop a strategic approach. By analyzing key factors such as expertise, skill levels, and service philosophy, we ensure your operations are efficient and effective.

Using a detailed S.W.O.T. (Strengths, Weaknesses, Opportunities, and Threats) analysis, we craft a tailored strategy to enhance your service delivery. Our comprehensive approach identifies areas for improvement while leveraging your existing strengths, ensuring sustainable success in a competitive marketplace.

Support Service Operational Assessment

Support Service Group, LLC evaluates your department’s current performance using industry benchmarks for cost-effectiveness and quality. We collaborate with your leadership to develop an improvement plan that aligns with your goals, ensuring measurable enhancements in service delivery. Customized metrics track ongoing progress, helping you maintain efficiency and excellence.

Our team provides continuous support to staff and leadership, keeping the focus on achieving the results that matter most to your organization. With a structured approach and expert guidance, we drive sustained improvements that strengthen your operations.

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