Are quality, cost, hospitality, wait times, or sanitation meeting—or exceeding—your expectations?
Since 2002, the Support Services Group (SSG) has been helping clients optimize their dining operations. With over 70 years of combined experience in higher education dining, we’ve served more than 210 colleges and universities in both operational and consulting roles.
Just like a student turns to a tutor for support, SSG can serve as your dining program’s tutor—helping you achieve the results your students expect and deserve.If you have any questions or would like to explore how we can help, we’d love to start a conversation.
Whether you are navigating a major change or just want a clearer picture of how your dining services are performing, we’re here to help you make informed decisions and build a program that works—for students, for staff, and for the long term.
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Operational Reviews, Dining Program Assessments, and Dining Vendor Performance Evaluations
RFP and Contract Management Consulting
Student Satisfaction Studies, Sustainability and Wellness Integration, and Market Benchmarking
“Our transition to a new contractor went much smoother than we expected, primarily due to the professionalism of Support Service Group. The contract negotiations were handled by SSG ethically and professionally. Without their knowledge of the contract industry, we’d probably still be negotiating back and forth. They understand what a contract company will and won’t negotiate better than anyone…”
“We initially hired SSG to evaluate our dining services performance and re-negotiate our long term agreement. The results that they achieved for us were much better than we had expected. Due to the success of the dining services process, we retained SSG for a facilities maintenance project. They helped us immensely and our facilities have never looked better…and we did not need to change contractors…”
“Excellent responses to the vendor questions. The sage advice that you have provided to all of the prospective contractors has been critical to our process. Your experience with process management definitely saved us from what could have caused us major headaches later…”
