Dining Services Assessment and Benchmarking

Messiah College (Grantham, PA) has always operated its dining services without using a contract service. SSG conducted a comprehensive assessment of the Messiah Dining Services to include resident dining, retail, and catering. The current operations were benchmarked against the best-demonstrated contractor managed accounts for financial results, student satisfaction, and operational performance. The assessment included specific areas of focus to insure that the Messiah Dining stays competitive with comparable contractor managed accounts.  The project was completed on time and on budget.